General Liability → Customer Safety

Security Personnel Training (104)


Description
Welcome to the Security Personnel Training Course.

This course contains seven short videos and six quizzes. It should take less than 30 minutes to complete.

Assault and Battery charges significantly impact company insurance premiums and can result in criminal charges and monetary losses - not just for the company, but for you personally, as a member of the security team.

This course will provide key ways to handle disputes and incidents that result from alcohol consumption and customer disputes in your venue.

Following the preventative measures outlined in this course can ultimately result in a positive impact on your own paycheck and your job!



This program is not affiliated with any specific brand or franchise system. The content is meant to provide a general outline of safe, preventative measures to prevent customer injuries in the workplace. It is not intended to be exhaustive in nature and each employer will have its own safety guidelines that you should follow. The contributors of this program are not acting as an agent, employee, joint employer or servant of any individual employer or franchisor; they not represent the interest of any employer or franchisor; and no part of this program was approved or in any way sanctioned by any employer or franchisor.
Content
  • Introduction
  • Video : Security Personnel Training Part 1
  • Video : Security Personnel Training Part 2 | Duties
  • Security Personnel Training Part 2 Quiz
  • Video : Security Personnel Training Part 3 | Crimes
  • Security Personnel Training Part 3 Quiz
  • Video: Security Personnel Training Part 4 | Reacting to Violence
  • Security Personnel Training Part 4 Quiz
  • Video: Security Personnel Training Part 5 | Customer Detention
  • Security Personnel Training Part 5 Quiz
  • Video: Security Personnel Training Part 6 | Documentation
  • Security Personnel Training Part 6 Quiz
  • Video: Security Personnel Training Part 7 | Key Takeaways
  • Security Personnel Training Part 7 Quiz
  • Accessing Your Download
  • Incident Report Form
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year